Ariel view of Holder construction data center project completed using HammerTech construction safety software platform.

    04/21/2026

    CUSTOMER STORY

    Standardizing Safety Across 6.4GW of Data Center Projects

    How Holder Construction connected teams, streamlined workflows, and brought real-time visibility to mission-critical sites.

    Holder Construction delivers large-scale data center projects - backed by experience delivering over 6.4GW across the U.S. - where multiple trade partners, compressed timelines, and high-risk activities converge. The challenge wasn’t a lack of safety processes, but instead ensuring consistency, visibility, and control across every layer of the job.

    By leveraging HammerTech, Holder has moved from fragmented workflows and disconnected documentation to a centralized, data-driven approach that improves planning, strengthens oversight, and enables continuous improvement across projects.

    As a construction manager, Holder’s role is not to perform the work, but align trade partners, expectations, and safety processes across complex, fast‑moving sites.

    The priority isn’t managing paperwork on these projects. It’s identifying high‑risk activities early, planning the work deliberately, and making sure crews are aligned before that work starts.

     
    COMPANY
    Holder Construction
     
     
    HQ
    Atlanta, GA, U.S.
     
     FIRM SIZE
     ~2,400 associates
    FIRM TYPE
    General Contractor
     
     
    FOCUS
    Commercial / Mission Critical Data Centers
     
    CHALLENGE
    Aligning safety execution across multiple trades, clients, and high-risk activities
     
     Holder’s Rick Zellen shares how the contractor brings trade partners into
    planning earlier, drives alignment across teams, and takes control of high
    -risk work at scale using HammerTech.
     
    THE PROBLEM -

    Managing high-risk work across multiple stakeholders

    Data center construction brings together dense, high-energy environments with a wide range of trade partners working simultaneously.

    Unlike self‑perform contractors, Holder operates primarily as a construction manager, responsible for coordinating, aligning, and verifying safety execution across multiple independent trade partners.

    Much of this work involves inherently high‑risk activities: energization, overhead work, material handling, confined spaces, and simultaneous operations. Without strong pre‑task planning and shared visibility, risk can compound quickly across multiple crews.

    This creates a fundamental challenge: ensuring alignment across every trade partner, every activity, every client expectation.

    The safety challenge isn't just risk volume. It's the speed at which conditions change.

    "Most data center projects are construction management. You’re managing trade partners on the job, so one of the most significant challenges is establishing a source of truth."

    Rick Zellen, Senior Safety Director, Holder Construction
     

    Each client also brings their own requirements, standards, and reporting expectations. What works on one project cannot simply be copied to another

    Before digital tools were widely adopted, processes like orientations, documentation, and tracking were often handled through spreadsheets, paper forms, or disconnected systems.

    "Orientations and training were on PowerPoint, Excel, or paper form that you would file away in a folder.”

    - Rick Zellen

     

    The result was that safety data existed, but it was difficult to access, standardize, or use to drive better decisions.  


     
    THE SOLUTION -

    One connected safety workflow: from pre-planning to execution

    Holder implemented HammerTech as a centralized platform to manage safety across the full project lifecycle, from preconstruction planning through active site operations.

    Rather than relying on fragmented tools, HammerTech enables Holder to connect critical workflows in one system.

    On a typical data center project
    9.5K+
     
    Orientations completed
    44K
     
    Observations raised
    289
     
    High-risk activities

    Highrisk activity verification confirms that pretask planning, sequencing, and controls are in place before work proceeds.

    "Since requiring our trade partners and safety professionals to integrate HammerTech, we're now getting observations and documentation from a lot of different sources – not just from the general contractor. This also brings trade partners and field crews into the process earlier, encouraging input during planning, not just after work starts.

    Observations, feedback, and field conditions are captured from the people closest to the work. That input supports learning and adjustment as work conditions change, not blame or paperwork."   

    - Rick Zellen

     

    By bringing all stakeholders, from internal teams to trade partners and clients, into a single platform, Holder created a shared system of record for safety planning, review, and field verification.

    Safety programs,  JHAs, and high‑risk activities are submitted, reviewed, and aligned in HammerTech before work begins. This pre‑task planning step helps ensure hazards are identified, controls are understood, and expectations are clear before crews mobilize.

    "It’s a lot easier than the old days of sending documents and marking them up. Getting all the information in and approved in HammerTech prior to the start of work is important and has helped our communication in that respect."  

    - Rick Zellen


    With every layer of the workflow connected from planning to execution, Holder now has real-time visibility into site activity and risk. That visibility is what turns safety data into something that the team can actually use, and not just capture.


     
    WHY HAMMERTECH -

    Turning connected workflows into usable, actionable data

    For Holder, the value of HammerTech goes beyond digitizing safety processes for Holder. It gives them a way to use their data to drive better decisions.

    With a centralized view across projects, teams can (1) identify trends, (2) prioritize risk, and (3) take a more proactive approach to safety.

     THE POWER OF DATA

    "We use insights within HammerTech on a weekly basis to view performance and results from a project, program, and client perspective. It gives us better data that we can use to identify and focus on opportunities for improvement on these builds. For Holder, this means using data to focus conversations and resources on high‑risk activities, where better planning, sequencing, or controls can have the greatest impact.”

    - Rick Zellen


    Instead of relying on anecdotal observations, the contractor can now review consistent data across projects and focus attention where risk shows up most often.


     
    THE RESULTS -

    From disconnected processes to data-driven safety management

    The impact of implementing HammerTech is evident across both day-to-day operations and long-term performance improvement.

    BEFORE HAMMERTECH


    • Safety processes managed across paper and spreadsheets
    • Limited visibility into trade partner activities and compliance
    • Manual onboarding and orientation tracking
    • Safety data difficult to aggregate and analyze
    • Reactive approach to identifying trends and risks

    AFTER HAMMERTECH


    • Centralized platform for planning, approvals, and field execution
    • Real-time visibility into workforce, activities and safety performance
    • Digital onboarding and badging tied to training and qualifications
    • Increased collaboration from trade partners and client on safety
    • Structured data enabling trend analysis
     

    These changes support Holder’s role in aligning expectations and verifying readiness, while trade partners continue to own the execution of their work. These improvements are driven upstream by better pretask planning, clearer alignment on highrisk work, and more consistent engagement before activities begin.

    Holder now tracks everything from observations and near misses to recordable incidents, enabling a more comprehensive view of safety performance.

    This data is used not just at the project level, but across the enterprise to identify recurring issues and improve programs.

    "Our lockout-tagout program is an example of how we are using HammerTech to track trends or issues across the entire enterprise, not just one project. We can see where potential trends are and if there are things we need to correct.”

    Rick Zellen, Senior Safety Director, Holder Construction 

     
    COMPOUNDING VALUE -

    Using data to improve the next project

    Data center construction is highly repeatable, with similar designs, similar workflows, and similar risk profiles across different locations.

    Holder is leveraging this repeatability by using historical safety data to inform future projects. By analyzing past incidents, observations, and work hours, teams identify recurring risk patterns, strengthen pre‑task planning for high‑risk activities, and refine controls before work begins.

    "When we start up another project in a different city that follows the exact same design, I can go through our whole project history in HammerTech, from observations and work hours, to injuries and incidents, to identify any notable trends or correlation."

     Rick Zellen, Senior Safety Director, Holder Construction
     

    This creates a feedback loop where every project contributes to safer, more efficient execution on the next.

    WHAT'S NEXT?

    Holder sees the future of safety in using timely data and emerging tools to better focus attention on higher‑risk activities before incidents occur.

    The next step is using that information in real time to support field teams, helping them recognize high‑risk work earlier, ask better pre‑task questions, and intervene before conditions change.

    With increasing amounts of data available, the next step is using that information in real time to guide teams toward the highest-risk activities before incidents occur.

    "I used to do everything on paper. Having all this data at our fingertips will continue to make us better, but we still have to think about how we can use this data more proactively. That is where I see things heading, especially as AI comes in more."

    - Rick Zellen  

    While AI and advanced analytics evolve and become more integrated in construction workflows, the human element remains critical.

     "Construction is still a face-to-face, handshake type of business. You still need that interaction, and I can see HammerTech driving that relationship and accountability in the field."

     - Rick Zellen 

    Construction technology is enabling better decisions, but it’s the combination of data, experience, and on-site engagement that ultimately helps companies like Holder Construction drive safer outcomes.

     

    SEE IT FOR YOUR TEAM -

    Safety you can see. Control you can prove. 

    Find out how HammerTech connects planning, permits, and field execution for mission critical construction teams.

    Request a Demo

     

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